Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.3
Location
8.3
Service
9.0
Dining
7.7
Guest reviews
8.2/10
based on 5 reviews
9.2
9.2/10based on 337 reviews
Anthony
United Kingdom,
March
2024
8.6/10
The hotel is a hidden gem in the center of Pollenca, offering a quiet and well-appointed stay with approachable and helpful service. The dining experience was delicious, although limited. The location is truly heaven on earth with a great central location.
Rooms
8.0
The rooms are very dark with not a lot of natural light, although well appointed and quiet.
Service
9.0
The staff went out of their way to be friendly, professional, and helpful.
Location
9.0
The hotel is hidden just behind the town square, offering a lovely and central location.
Dining
8.0
The dining was wonderfully delicious and nicely done.
Facilities
Various facilities like room service, car hire, and tours/ticket assistance are available.
Keith
United Kingdom,
July
2023
8.2/10
I had a mixed experience at this luxury hotel. The rooms, with a large bed and an amazing stone shower cabin, were super comfortable. However, given the high price of over 500 euros per night, I expected more spacious accommodations.
Rooms
7.0
The rooms were super comfortable, with a large bed and an amazing stone shower cabin.
Service
9.0
The staff were extremely friendly and helpful, making my stay more enjoyable.
Location
8.0
The hotel is in a great location, right in the center of Pollenca, making it convenient to explore the area.
Dining
8.0
The dining experience was superb, with a variety of gluten-free and dairy-free options available. However, the high price of 30€ per person for dining leaves room for improvement.
Facilities
9.0
The hotel offers excellent facilities to enhance the guest experience.
Ken
United Kingdom,
June
2023
7.8/10
The hotel presented a mix of positives and negatives. The rooms, though beautifully furnished, were smaller than expected for the high price paid. However, the service was professional and accommodating, catering to various needs. The location, hidden just behind the town square, was a charming aspect. Dining options were nice but seemed slightly overpriced. Overall, a stay with its ups and downs.
Rooms
7.0
The rooms, although beautifully furnished, felt small considering the luxury hotel status. They lacked a wardrobe but were well-equipped and quiet.
Service
9.0
The service was professional, extremely helpful, and catered to various needs with friendly and caring staff members.
Location
8.0
The location, hidden just behind the town square, added to the hotel's charm and appeal, offering a peaceful setting in the center of town.
Dining
7.0
The dining experience was nice, but the prices seemed a bit high for what was offered.
Facilities
8.0
The hotel offered standard facilities that met expectations.